Getting started with hearwhatisaY is simple and intuitive.
First, download the app on the Apple Store or Google Play (or searching within the store.)
Once you have the app installed, you’ll automatically start with a Basic plan, which is free of charge.
From the home screen, you can start a meeting, join a meeting or change your settings.
Access your profile by tapping on the app menu at the top left of the home screen and then tapping on your name at the top of the settings screen.
Your profile is where you edit your:
Meetings are where all translated communication occurs within the app, whether hosting a presentation or having a conversation with other users.
When you start a meeting, you can choose whether to start the meeting instantly or at a future date and time.
Instant meetings are great for having a conversation with one or a small group of people, which allows each person to turn on their microphone and speak independently.
Scheduled meetings are great for larger group presentations, when one or more hosts are presenting to a larger group.
Start a meeting by tapping “Start a Meeting” from the home screen.
On the “Setup Meeting” screen, you can start an instant meeting or schedule one for a future date.
To start a meeting instantly, tap “Start Now.”
To schedule a meeting, choose a date and start time and tap “Schedule Meeting.”
Join a meeting by tapping the “Join a Meeting” button on the home screen of the app and either enter the meeting number or scan the QR code.
Invite other users to a meeting you are hosting by providing them the meeting number or QR code after you start the meeting. Be aware of your monthly plan’s limitations. Choose “Share Invitation” near the bottom of the screen to view the meeting number and QR code.
When you join a meeting, you will automatically hear others as they speak in your own language. You can also read their translated text similar to a text message.
If the host of a meeting chose Conversation Mode, you will be able to tap on the microphone button to speak. It’s important to pause slightly after you speak to ensure you’re not speaking over someone else.
If the host of a meeting chose Lecture Mode, you will only be able to speak when the host unmutes you, which will display the microphone button at the bottom of the screen.
When a host starts a meeting, they choose one of 3 communication modes which changes for all users in the meeting. The host can also change modes during a meeting.
Conversations allow 2 or more people to have an open discussion. All users have a microphone button allowing them to speak at any time. It’s important to pause after you speak so that other users don’t try to speak at the same time.
Lecture Mode allows one person to speak while everyone else listens. Listeners don’t have a microphone button unless the presenter grants the user access to it.
Texting Mode allows all users to text at the same time, similar to a group text on a phone.
The host of a meeting can mute or unmute other users at any time during the meeting by going to the Attendees List at the lower right of the meeting screen. The presenter can mute individuals or mute/unmute everyone.
It is possible to directly message other users in a text meeting. This allows users to communicate with each other independently.
During a Texting Mode meeting, tap on the attendees list and click “Request” next to the name of the user you would like to communicate with. Once the other user approves the request, you will be able to directly message them.
Any user can leave a meeting at any time by tapping the “Leave Meeting” button at the bottom of the meeting screen, which will display a prompt to confirm the decision.
If a host leaves a meeting, the meeting will immediately end for all other users in the meeting.
Users have access to all meeting transcripts which they have hosted. Transcripts can be downloaded and used in a variety of ways.
To use meeting transcripts, tap on the Settings menu at the top left of the home screen, then tap on “Transcript.” Select one of the previously hosted meetings, then choose Audio or Texting to view the transcripts.
At the bottom right of the screen, tap the PDF button to create a PDF file from the transcript. Next, tap the download button to download the PDF to your device.
hearwhatisaY requires each user to have an account.
Free accounts allow users to join any meeting and communicate freely. Free accounts cannot host meetings.
Free accounts come with a free trial for the first month which allows the user to host a limited number of meetings and meeting time. After the first month, Free accounts can only join existing meetings.
Other account types offer users the ability to host meetings in different quantities and durations.
To select a different plan, tap Settings in the top left of the home screen and then tap “View Plans.” Scroll through the plan options and tap “Upgrade” at the bottom of the screen.
Monthly billing cycles begin on the date you upgrade your plan. Each month your credit card will be billed the monthly rate on that date.
You can upgrade or downgrade your plan at any time.
Downgrading to the Free plan allows to attend other meetings while you’re not hosting any, essentially pausing your monthly payments until you want to host a plan.
Upgrading your plan allows for more meetings, meeting durations and transcripts.
To change your plan, tap on Settings in the top left of the home screen and then tap “View Plans.” You can then choose a different plan and tap “Upgrade” at the bottom of the screen.
Unused meetings and minutes do not roll over to the next month.
Contact our support team to reset your password.
Please contact our support team team at support@hearwhatisay.com.
Please direct all support questions to support@hearwhatisay.com