By using our app, website, and services, you agree to the terms of this Privacy Policy. You also  consent to the collection, transfer, manipulation, storage, disclosure, and other uses of your  information as described in this Privacy Policy and our Terms & Conditions. If you do not agree  with this Privacy Policy and our Terms & Conditions, you cannot use our services. 

Thank you for using our translation and transcription hearwhatisaY App. The hearwhatisaY App  is owned by hearwhatisaY, which is based in Texas. Our Privacy Policy covers any software  provided by hearwhatisaY that lets you use the Services. When we say “user,” “you,” or “your,”  we are referring to anyone who uses the App, Website, or Service, even if they haven’t created an  account. The Terms & Conditions Agreement creates a legally binding contract between you and  hearwhatisaY for your use of the Service. 

We respect your privacy and strive to protect your personal information. As the owner and operator  of the mobile App, hearwhatisaY (the “App”) and our website (the “Website”), collectively  referred to as “hearwhatisaY,” “Kashanebo Management LLC,” “us,” “our,” or “we” in this  Privacy Policy. We want to explain how we collect, use, share, and protect information about our  users. We will only use or share your personal information as described in this Privacy Policy. 

This Privacy Policy will inform you about the types of personal data we collect, why we use this  data, how it is handled, and your rights regarding your personal data. By using, accessing, or  interacting with our App, Website, or Services, you consent to the collection, use, transfer, and  sharing of personal information that we receive from you through such use, access, and interactions, as described in this Privacy Policy. 

A Data Controller, as used in this Agreement, refers to the person or organization that determines  the purposes and methods of processing personal information. Kashanebo Management LLC is the  Data Controller of your personal data, and you can find our contact details in the Contact section  at the end of this Privacy Policy. 

For purposes of this Privacy Policy, “Your Information” or “Personal Data” means information  about you, which may be of a confidential or sensitive nature and may include personally  identifiable information (“PII”). PII means individually identifiable information that would allow  us to determine the actual identity of a specific living person, while sensitive data may include  information, comments, content and other information that you voluntarily provide. We collect  information about you when you use our App or Website to access our Services, content, software,  applications, email notifications and other mediums, or portions of such mediums, that  hearwhatisaY provides to you (collectively, the “Services”). 

We may change this Privacy Policy from time to time. If we decide to change this Privacy Policy,  we will inform you by sending you a notice to your registered email address or by posting the  revised Privacy Policy on the Website and in the App. If the changes to the Privacy Policy are  significant, the email notice we send you may require you to accept the revised Privacy Policy  terms. Those changes will go into effect on the “Last updated” date shown at the end of this Privacy  Policy. By continuing to use the App, Website and Services, you consent to the revised Privacy  Policy. We encourage you to periodically review the Privacy Policy for the latest information on  our privacy practices. 

1. Information Provided Directly By You 

We collect information you provide directly to us, such as when you request information, create  or modify your personal account, request services, complete a form, survey, questionnaire, or  application, contact customer support, join or enroll in an event, or communicate with us in any  manner. This information may include, but is not limited to: 

  • Name 
  • Date of birth 
  • Email address 
  • Phone number 
  • Profile photo 
  • Any other personal information you choose to provide 

2. Information Collected Through Your Use of Our Services 

We may automatically collect certain information about you when you visit or use our Services,  or when you interact with emails, advertisements, or other electronic messages we send. This  information may include: 

  • IP address 
  • Device characteristics (including device identifiers) 
  • Web browser characteristics 
  • Unique identifiers and other data stored in cookies 
  • Operating system details 
  • Language preference 
  • Referring URLs 
  • Length of visits 
  • Pages viewed 
  • Other information that may be automatically accessible to us from your browser or  device

Situations Where You Provide Your Information 

You may provide your information to us in the following situations: 

  1. When you communicate with us or request information about us or our products or  services, whether via email or other means 
  2. When you fill out forms or fields through our Services 
  3. When you register for an account with our Service 
  4. When you create a subscription for our Services 
  5. When you order products or services from, or through our Service
  6.  When you provide responses to a survey or questionnaire 
  7. When you join or enroll in an event through our Services 
  8. When you sign up for any newsletters or other materials through our Services
  9. When you provide information to us through a third-party application, service, or  Website, including a social networking platform 
  10. When you participate in any of our marketing initiatives, including contests, events, or  promotions 
  11. When you participate in reviews, or provide or post user-generated content or other  submissions 

Automatic Collection of Non-Personal Information 

We also automatically collect non-personal information through the use of various technologies,  including but not limited to: 

  • Cookies 
  • Web server logs 
  • Tags 
  • SDKs 
  • Tracking pixels 
  • Local storage 
  • Scripts 
  • APIs 
  • Session replay 
  • Screen capture 

This information helps us better understand how our Services are used and allows us to administer  and customize the Services to improve your overall experience. 

3. Information Collected From Other Sources Including Third-Party Social  Networking Sources 

We may also receive information from other sources and combine it with information we collect  through our Services. For example, if you choose to link, create, or log in to your hearwhatisaY account with a social media service like Facebook, Instagram, LinkedIn, or Twitter, or engage with  a separate App or Website using our API, we may receive information about you or your  connections from that site or app. This information may include, but is not limited to: 

  • Profile information 
  • Profile picture 
  • Gender 
  • Username 
  • User ID associated with your social media account
  • Age range 
  • Language 
  • Country 
  • Friends list 
  • Contact names 
  • Email addresses
  • Phone numbers                                                                                                                                                                                  
  • Other identifiers and information you permit the social media service to share with third  parties 

The data we receive depends on your privacy settings with the social media service. You agree  that you have read the third-party social media service’s Terms of Service and Privacy Policy, and  authorize us to access certain information about you made available through that service. You also  authorize us to collect, store, retain, and use your information in accordance with our Privacy  Policy.

4. Geolocation 

We may collect and maintain location data to provide you with features and functionality of the  Service. We may collect your location information through your IP address, WiFi, Bluetooth, and  GPS coordinates (e.g., latitude/longitude) available through your mobile device. We may also  gather information about your location using other technologies and sensors, such as information  about nearby devices, WiFi access points and networks, and nearby cell towers. We may share de identified (anonymous) location information with our partners for purposes such as tailored  advertising, attribution, analytics, and research. If you want to opt out of the collection of your  location data, please adjust your settings on your mobile device to limit the App’s access to your  location data. 

5. Aggregated Data 

We may collect, use, and share Aggregated Data, such as statistical or demographic data, for any  purpose. Aggregated Data is de-identified or anonymized and does not constitute Personal Data,  as it does not directly or indirectly reveal your identity. If we ever combine Aggregated Data with  your Personal Data so that it can identify you, we treat the combined data as PII, which will only  be used in accordance with this Privacy Policy. 

6. Cookies, Log Files, and Anonymous Identifiers 

1. Cookies: 

  • When you visit our Services, we may send one or more Cookies (small data files)  to your computer to uniquely identify your browser and help you log in faster and  enhance your navigation through the platforms. Cookies allow our Service to  remember important information that makes your use of the Service more  convenient. A Cookie will typically contain the name of the domain from which he Cookie has come, the “lifetime” of the Cookie, and a randomly generated  unique number or other value. Certain Cookies may be used on the Sites regardless  of whether you are logged in to your account or not. 
  • Session Cookies are temporary and remain in your browser’s Cookie file until you  leave the Website. 
  • Persistent Cookies remain in your browser’s Cookie file for much longer,  depending on the lifetime of the specific Cookie.
  • When we use Session Cookies to track the total number of visitors to our Website,  this is done on an anonymous aggregate basis. 
  • We may also use Cookies to remember your computer when it returns to the  Website to help customize your web experience. In such instances, we may  associate personal information with a Cookie file. 
  • Cookies help us know when you are logged on, provide features based on your  preferences, understand your interactions with our Services, and compile other  information regarding the use of our Services. 
  • Third parties with whom we partner to provide certain features on our Website or  to display advertising based on your web browsing activity use Cookies to collect  and store information. 
  • Our Website may use remarketing services to serve ads on our behalf across the  internet to previous visitors who haven’t completed a task on our Website. This  could be an advertisement on the Google search results page or a website in the  Google Display Network. Third-party vendors, including Google, use Cookies to  serve ads based on past visits to our Website. Any data collected will be used in  accordance with our privacy policy and Google’s privacy policies. To learn more  or opt-out of receiving advertisements tailored to your interests by third parties,  visit the Network Advertising Initiative at www.networkadvertising.org/choices. 
  • We may use third-party services such as Google Analytics to help understand the  use of the Services. These services typically collect information sent by your  browser as part of a web page request, including Cookies and your IP address. Their  use of this information is governed by their respective privacy policies. You may  opt out of Google Analytics for Display Advertisers, including AdWords, and opt  out of customized Google Display Network ads by visiting the Google Ads  Preferences Manager. To provide website visitors more choice on how their data is  collected by Google Analytics, Google has developed an Opt-out Browser add-on.  For additional information on how Google uses data when you use Google partners’  sites or apps, please review their policy on this issue. 
  • You can control the use of Cookies at the individual browser level. Use the options  in your web browser to set it to notify you when you receive a Cookie or to reject  Cookies. You can also delete and manage any Cookies installed in your browser’s  Cookie folder by following the instructions provided by your browser manufacturer. 
  • Consult your mobile device documentation for information on disabling Cookies  on your mobile device. If you reject Cookies, you may still use our App or Website,  but some features or areas of our Service may be limited. 
  • We cannot control the use of Cookies by third parties (or the resulting information),  and the use of third-party Cookies is not covered by this policy. 

2. Log Files: 

o We automatically collect information about how you interact with our Services,  preferences expressed, and settings chosen, and store it in Log Files. This  information may include IP addresses, browser type, internet service provider (ISP),  referring/exit pages, operating system, date/time stamp, and/or clickstream data.  We may combine this automatically collected log information with other  information we collect about you. We do this to improve the services we offer you,  enhance marketing, analytics, or App/Website functionality, and document your consent to receiving products, services, or communications from us or our partners.  If we link such information with personally identifiable information in a manner  that identifies a particular individual, we will treat all such information as PII for  purposes of this Privacy Policy. 

3. Web Beacons: 

When you use our Services, we may employ Web Beacons (also known as clear  GIFs or tracking pixels) to anonymously track online usage patterns. No Personally  Identifiable Information from your account is collected using these Web Beacons. 

7. Device Information 

When you use our Services through your mobile phone or other digital devices, we may collect  information related to your device, such as hardware models and IDs, device type, operating  system version, the request type, the content of your request, and basic usage information about  your use of our Services, such as date and time. Additionally, we may collect information regarding  application-level events and associate that with your account to provide customer service. We may  also collect and store information locally on your device using mechanisms such as browser web  storage and application data caches. 

8. Call and SMS Data 

In connection with providing the Service, we may receive call data, including the date and time of  the call or SMS message, the parties’ phone numbers, and the content of the SMS message. You  consent to the receipt, collection, and storage of this information. 

9. Protective Measures We Use 

We protect your information using commercially reasonable technical and administrative security  measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. Some  of the safeguards we use include firewalls and data encryption, physical access controls to our data  centers, and information access authorization controls. Although we take measures to secure your  information, we cannot guarantee the security of our information storage nor that your information  will not be intercepted during transmission over the Internet, including email and text  transmissions. In the event that any information under our control is compromised due to a security  breach, we will take reasonable steps to investigate the situation, notify affected individuals if  appropriate, and take other steps in accordance with applicable laws and regulations. 

10. Payment Information 

App subscription payments are processed by the Third-Party App Store you used to download our  App, not by hearwhatisaY. If you make a purchase or subscribe to the App using our Website, we will use a secure third-party payment processing gateway to collect, store, and process payment  information. This information is provided directly to our third-party payment processors, whose  use of your personal information is governed by their privacy policies. We do not store this  information on our Website or servers.

11. How We Use Information We Collect 

We will not rent, sell, lease, or barter your information unless you grant us explicit permission to  do so. Our primary purpose in collecting, holding, using, and disclosing your information is to  provide you with a safe, smooth, efficient, and customized experience. We use this information to: 

  1.  Operate and provide our Services 
  2. Improve our internal operations, systems, products, and Services 
  3. Provide users with customer support, including sending related information,  confirmations, technical notices, updates, security alerts, and administrative messages 
  4. Understand your preferences to enhance your experience and satisfaction with our  Services 
  5. Analyze, improve, and manage our Services and operations 
  6. Contact you for administrative or account maintenance purposes 
  7. Resolve problems and disputes, and engage in other legal and security matters 
  8. Protect against, investigate, and deter fraudulent, unauthorized, or illegal activity 
  9. Enforce our Terms & Conditions and any agreements for our Services 
  10. Send you communications we think will interest you, including information about our  products, services, promotions, news, and events 
  11. Verify your identity and prevent impersonation, spam, or other unauthorized or illegal  activity, including infringement of intellectual property rights of third parties

12. How We Share Information We Collect 

We share the information we collect about you as described in this Privacy Policy or as described  at the time of collection or sharing. We share information in the following ways: 

  1. With Third-Party Service Providers: To enable them to provide the Services you request.  These Service Providers are bound by strict confidentiality rules and can only use the  information to support our Services. 
  2. With Third Parties: With whom you choose to let us share information, such as other  websites or apps that integrate with our API or Services, or those with an API or Service  with which we integrate. 
  3. With hearwhatisaY, Kashanebo Management LLC, Subsidiaries and Affiliated  Entities: That provide services or conduct data processing on our behalf, or for data  verification, centralization, and/or logistics purposes. 
  4. With Payment Processing Entities: That provide payment processing services on our  behalf. 
  5. With Vendors, Consultants, Marketing Partners, and Other Service Providers: Who  need access to such information to carry out work on our behalf. These parties are bound  by strict confidentiality rules and can only use the information to support our Services. 
  6. In Response to Requests by Competent Authorities: If we believe disclosure is in  accordance with, or required by, any applicable law, regulation, court, or legal process. 
  7. With Law Enforcement Officials, Government Authorities, or Other Third Parties:  If we believe your actions are inconsistent with our Terms & Conditions or policies, or to  protect the rights, property, or for our safety or the safety of others.
  8. In Connection With Business Transactions: Such as mergers, sales of company assets, consolidations, restructurings, financing, or acquisition of all or a portion of our business  by another company. 
  9. With Your Consent: If we notify you and you consent to the sharing. 
  10. In Aggregated or De-identified Form: Which cannot reasonably be used to identify you.  This data is used in aggregate form, and our analytical services do not record any personal  information.

13. Additional Disclosures 

  1. To Authorized Persons: We may disclose Your Information to any person we reasonably believe is authorized to receive it as your agent, including as a result of your business  dealings with that person (e.g., your attorney). 
  2. As Required by Law: To comply with legal requirements or court orders.
  3. To Enforce Our Policies: If we believe you are violating any applicable law, rule, or regulation, or interfering with another’s rights or property, including our rights or property.
  4. To Enforce Agreements: To enforce our Terms & Conditions, this Privacy Policy, and  any other applicable agreements and policies. 

Privacy Policy Summary (Sections on Law Enforcement, Social Network  Sharing, and User Content) 

  1. Sharing Information With Law Enforcement 

We commit to cooperating with law enforcement agencies while respecting user privacy. Here’s how it handles law enforcement requests:

1.Review Process: 

When we receive a request for user account information from a government agency  investigating criminal activity, it will review the request to ensure it meets all legal  requirements before releasing any information. 

2.Emergency Disclosures: 

  • Under U.S. laws 18 U.S.C. §§ 2702(b)(8) and 2702(c)(4), we may voluntarily  disclose user account information to law enforcement without a subpoena, court  order, or search warrant. This is done in response to a valid emergency when it is believed necessary to prevent death or serious physical harm. 
  • We will only release the minimum information it believes is necessary to prevent  harm in such emergencies. 

2. Social Network or Media Sharing 

Our services may integrate with social network sharing features. Here’s how this affects your data: 

      1. Integration with Other Services:

  • Our services may now or in the future integrate with social network sharing features  and related tools. This allows users to share their activities on hearwhatisaY with  other apps, websites, or media platforms, and vice versa. 

      2. User Control and Privacy Settings: 

  • Your use of these features will enable the sharing of information with your friends  or the public, depending on the privacy settings you establish with the social  network sharing service. 
  • Users should refer to the privacy policies of those social network sharing services  for more information on how they handle shared data. 

      3. Public Disclosures: 

  • Any information or content voluntarily disclosed for public posting on a social  network sharing service becomes available to the public, controlled by the privacy  settings you set. 
  • Once shared publicly, this user content may be re-shared by others. 
  • If you remove information that you posted on the social network sharing service,  copies may still remain viewable in cached and archived pages, or if other users or  third parties have re-shared, copied, or saved that user content. 

3. User Content and Public Sharing 

When sharing user content on public platforms, consider the following: 

       1. Publicly Accessible Information: 

  • If you share user content (as defined in the Terms & Conditions), post a comment,  review, or message containing personally identifiable information to a publicly  accessible area of our services or a third-party app store website, third parties may use or share this information with others. 
  • As a result, you may receive unsolicited messages from other parties. 

       2. Privacy Risks: 

       Such user content, comments, reviews, or messages are not covered by our privacy  policy. You share this information at your own risk. 

       3. Content Removal Requests: 

  • To remove personally identifiable information posted on our services, you need to  contact us directly. 
  • Responding to such requests may not ensure complete removal from the internet if  the content or information has been reposted by others. 
  • To request removal of content or information, contact us at support@hearwhatisay.com. 

This summary covers how we handle interactions with law enforcement, the sharing of user  information on social networks, and the public sharing of user content. Users should be aware of  the implications of sharing information publicly and the processes for handling privacy and  removal requests. 

Analytic Services Provided By Others

We may let other companies measure our audience and provide analytics services. They might  also serve ads for us across the internet and track how well those ads perform. These companies  can use cookies, web beacons, software development kits (SDKs), and other technologies to  identify your device when you visit our website and use our services, as well as when you visit  other sites and services online. 

Links to Third-Party Websites 

Our services, including emails we send, might contain links to websites run by third parties that  we don’t control. Just because we link to them doesn’t mean we endorse them or their products,  services, or practices. We aren’t responsible for their privacy policies, terms and conditions,  practices, or content. These third parties might send their own cookies to you and collect data  independently. 

If you visit a third-party website, application, or other service from our links, we encourage you to  read their privacy policies and terms and conditions before providing any personal information. If  you have questions about a third party’s policies, please contact them directly. 

Do Not Track Settings 

Some web browsers let you enable a “do not track” feature that tells websites you don’t want your online activities tracked. This is different from blocking or deleting cookies. Even with “do not  track” enabled, browsers may still accept cookies. There is currently no accepted standard for how  to respond to these signals, so we don’t take any action in response to them. 

Children’s Privacy 

Our services are for users who are of legal age where they live (usually 18 or older). We don’t  knowingly collect personal information from anyone under 13 in the U.S. or under 16 in the  European Union. If you’re under these ages, please don’t give us any information. If you believe  we’ve accidentally received information from a child under these ages, contact us immediately. If  we find out we’ve collected personal information from someone under these ages, we will delete  it from our records. 

International Privacy Practices; Users Outside of the United States 

To offer our services to you, we may need to send and store your personal information outside of  your home country, possibly including the United States. This means if you live or are based  outside of the United States, your personal information might be moved to countries that don’t  offer the same level of protection for personal information as your own country does. 

We’re dedicated to safeguarding your privacy and keeping your personal information secure when  we transfer it. If you’re in the European Union (EU) or European Economic Area (EEA), and we  transfer your information, we take steps to ensure it’s protected to a similar level as required by  EU and EEA laws, to the extent possible under the law.

By agreeing to this Privacy Policy when you register an account, users from countries outside the  United States understand and allow their personal information to be transferred and processed on  servers located outside their home country. This means you accept the risk that your information  may have different, potentially less protective safeguards compared to the laws of your own  country. 

Account Information 

You have the option to cancel your account or update your account details anytime. Simply log  into your online account or email us at support@hearwhatisay.com . following the instructions  provided. Please note, we may need to retain some of your information as required by law or for  legitimate business purposes. 

Promotional Information Opt Out 

If you wish to stop receiving promotional messages from us, you can opt out at any time. Follow  the instructions in the messages you receive or contact us using the information found in the  Contact Us section at the end of this Privacy Policy. By opting out, you choose not to receive  communications from us or have your information shared for marketing purposes with other entities. However, you may still receive non-promotional communications related to your account,  requested services, or our ongoing business relations. 

The Legal Basis and Reasons For Collection and Processing Your Personal  Information 

We collect and process your Personal Information based on the following reasons under the GDPR: 

  1. Consent: When you sign up for our Services, you explicitly consent to us providing those  Services and processing your information according to this Privacy Policy, including  transferring your data to other jurisdictions such as the United States. 
  2. Contractual Obligations: Processing necessary to fulfill the contract between you and  hearwhatisaY, including our Terms & Conditions, and any subscription terms you agree  to. 
  3. User Registration and Account Management: Necessary to register you as a user,  manage your account and profile, and authenticate your logins. 
  4. Legitimate Interests: For the proper administration of our website and business, analyzing  website usage, ensuring website and service security, maintaining backups, and  communicating with you. 
  5. Technical Support: To resolve technical issues, respond to your requests for assistance,  comments, and questions, analyze crash information, and improve our Services. 
  6. Communication: To send you email and in-app communications, including responding to  your inquiries, providing customer support, sending technical notices, product updates,  security alerts, and administrative, billing, and account management messages. 
  7. Promotional Communications: To send you promotional messages that you have  consented to receive or that align with your legitimate interests.
  8. Legal Compliance: To comply with legal obligations that require us to process your  personal data, such as disclosures to law enforcement or regulatory agencies when  mandated by law. 

Your Access and Rights to Your Personal Information Under the GDPR 

The General Data Protection Regulation (GDPR) is a law that protects the privacy and security of  personal data. It was adopted by the EU in 2016. Under the GDPR, you have rights concerning  your Personal Information held by us. You can exercise these rights by contacting us through the  methods listed in the Contact section at the end of this Agreement. We may need to verify your  identity and gather specific information to process your request, ensuring your data remains secure.  We aim to respond to all legitimate requests within one month. If your request is complex or  numerous, we’ll keep you informed of any delays. 

Your Rights Regarding Your Personal Information 

  1. Access to Your Personal Data You have the right to access the information we hold about  you. If you wish to view, update, or delete your information, or if you prefer that we do not  share certain information as outlined in this Privacy Policy, you can let us know. We will  honor your requests in accordance with applicable law. To make changes affecting your  personal information, please contact us at the email address provided in our Contact section  below. While we strive to make changes promptly, please note that some information may  remain in our backup files. If we cannot fulfill your request, we will explain why. 
  2. Correction or Completion of Your Personal Data If the personal information we have  about you is inaccurate, outdated, or incomplete, you have the right to have it corrected or  completed. To update your account details, please contact us using the email address listed  in our Contact section below. 
  3. Erasure or Deletion of Your Personal Data In certain situations, you can request that we  delete the personal information we hold about you. If we are unable to delete specific  information, we will explain the reasons why. To request deletions, please contact us at the  email address provided in our Contact section below. 
  4. Objecting to or Restricting Processing of Your Personal Data Under certain  circumstances, you can object to how we process your personal information. For instance,  you can object to your information being used for direct marketing purposes or if we  process your information based on our legitimate interests without compelling grounds that  override your rights. You may also request restrictions on the use of your information, such  as when you are challenging its accuracy. To object to processing or request restrictions,  please contact us using the email address in our Contact section below. 
  5. Data Portability or Transfer of Your Personal Data You have the right to receive a copy  of your information that we maintain in a structured, machine-readable format. To obtain  this copy, please contact us at the email address provided in our Contact section below. 
  6. Withdrawal of Consent If you have previously consented to the processing and sharing  of your Personal Information and wish to withdraw that consent, you can do so at any time.  To withdraw your consent, please contact us using the email address listed in our Contact  section below.
  7. Right to Complain You have the right to lodge a complaint about our data protection  practices with a supervisory authority.  
  8. Our Policy on Keeping Your Information We keep the information we gather for  as long as you keep using our services. After you close your account, we hold onto your  information for at least one year. In some cases, we might need to keep it longer for  business or legal reasons, like regulatory requirements. We only keep your Personal Data  as long as necessary, unless the law says we must keep it longer. 
  9. Contact Us If you have questions using the methods below. When you get in touch, we’ll  verify your identity for security. 
  10. Contact Name: Data Protection Officer  Email: support@hearwhatisay.com 
  11. Office Address:                                                                                                 

hearwhatisaY 
Kashanbeo Management LLC
PO Box 247
Carthage, TX 75633